Home / Frequently Asked Questions Frequently Asked Questions Find answers to common questions about private-driver travel, vehicle choices, guiding and booking. For arrangements specific to your journey, tell us your dates and plans so we can prepare a suitable quotation.
Planning Your Journey Do I need a complete itinerary before enquiring?
Can I book my own accommodation?
Can I hire a driver for only part of my holiday?
Can you help with a complete holiday?
Vehicles & Travellers How many passengers can each vehicle carry?
Does the passenger limit include luggage space?
Can I request child seats?
Which SUV models can I request?
Can you arrange a vehicle for a larger group?
Can I request a Mercedes-Benz, BMW or another luxury vehicle?
Rates & Inclusions Are the daily rates per person or per vehicle?
How much distance is included?
Is the additional 200 km allowance available every day?
Where does the mileage start and finish?
Are fuel, driver meals, accommodation, tolls and parking included?
Does the vehicle price include hotels, tickets and guiding?
Are driver tips included?
Driver and Guiding Services What is the difference between a private driver and a chauffeur guide?
Can I request a particular language or driver?
Do group coaches include a guide?
How do I request a quotation?
Does submitting the form confirm my booking?
Can I change my itinerary after receiving a quote?
When will I receive driver and pickup information?
Train and Driver Coordination Can I take a train while the driver handles the road journey?